All StarOffice/StarSuite software customers are entitled to 3 free support requests within the first 60 days following the purchase date. To take advantage of this offer, have your serial number handy.
After the initial 60 days or completion of the 3 free support requests, pay per incident phone support is available for StarOffice Software customers at the following prices billable to your credit card (American Express, MasterCard and Visa Only).
Per Incident eMail Support
The more affordable solution to getting the support you need. Submit 3 warranty support request within the first 60 days following StarOffice purchase online.
Submit 3 warranty phone support requests within the first 60 days following StarOffice purchase or a pay per incident request. Per incident support for only US$ 25 (pricing includes VAT).
1 800 574 3572
Local business operation hours: 9 a.m. - 6 p.m.
Support Related Information
Consulting, Training and Support Services
Specialized services are available for StarOffice Office Suite. »More
Enterprise Customer Support
Sun's Software Only Support program provides fixed-fee support and software updates for enterprise help desks. »More
Education Customer Support
Comprehensive information about Sun's offerings around StarOffice Office Suite software for Education User. »More
Register StarOffice Office Suite
Registered StarOffice software users can take advantage of our free support offering. Note: Customers that have purchased StarOffice Software via retail packaged product or the Sun Download Center are already registered. »More
1 800 574 3572